By joining Craft Whisky Club you are confirming that you of legal drinking age in your country.
When you give Craft Whisky Club your credit or debit card details you are confirming that you are either the card holder, or that you have permission from the card holder to use the card for the purpose of ordering on www.craftwhiskyclub.com. N.B. If you're claiming a free sampler box, gifted by one of our partners for example, you will still need to provide us with card details, even if we're not charging you anything at that time.
These are the general terms and conditions between Uisge Tech Ltd and its affiliates (trading as Craft Whisky Club) ("we" or "us") and anyone who buys from us ("you"). Uisge Tech Ltd is a company registered in Scotland number SC522046.
You can contact us at Uisge Tech Ltd, 23 Manor Place, Edinburgh, EH3 7DX, UK or contact@craftwhiskyclub.com.
By joining you confirm to be of legal drinking age in your country/state. It is illegal to sell alcohol to anyone under the legal drinking age of your country/state and it is an offence to attempt to buy alcohol if you are under the legal drinking age of your country/state.
By completing the website order form you are making an offer to purchase goods. We may refuse to accept an order for any reason (including if goods are not available, we cannot authorise payment, there has been a pricing or product description error). Your offer is accepted by us and our contract concluded when we send email order confirmation to you. Any products which we have not confirmed in the email will not form part of the contract.
You may only claim one promotional or gift code per order. Some of our promotional codes are i) limited to one per household, ii) restricted to new customers only or iii) seasonal or otherwise time limited and will not apply beyond the expiration date. We may stop promotions early at any time. Some promotional codes are not valid if you are resident in Scotland, in accordance with the Alcohol etc (Scotland) Act 2010.
US Sales:
ALL US SALES ARE SUBJECT TO AND EXPRESSLY CONDITIONED UPON THE TERMS AND CONDITIONS CONTAINED HEREIN, AND UPON PURCHASER'S ASSENT THERETO.
Please note: All alcoholic beverages sold through craftwhiskyclub.com, craftwhiskeyclub.com and craftbourbonclub.com are sold by licensed retailers located in California. We make no representation relative to your right to ship wine and spirits into your state. Laws regarding the sale and transportation of alcoholic beverages are complex and constantly changing which is why we would advise you to check the laws within your own state. We make no representation to the legal rights of anyone to ship into any state outside California and by placing the order you accept that you are responsible for any tax/duty liabilities which may arise from receiving the order.
By ordering through us, you are accepting that title to the goods passes to you as soon as payment is accepted by the retailer in California. Craft Whisky doesn't own inventory but passes orders through to a licensed retailer who arranges transportation of the products as a service to the purchaser. By utilizing this service from Craft Whisky, the purchaser is acknowledging and acting compliant with his/her local and state laws regarding the purchase of such wine, liquor and beer products, as well as, its transportation and its delivery. By placing an order through craftwhiskyclub.com, the purchaser is approving the retailer to act with the purchaser’s permission to select a common carrier service to deliver the purchaser’s order.
We rely upon a network of independent vendors, retailers, manufacturers and other licensed parties (collectively, "Vendors") who sell the products and services advertised on the Craft Whisky Club website. Each request to purchase a product listed on Craft Whisky Club is transferred to one of those Vendors to be fulfilled. You acknowledge and agree that no sale or offer to sell is being made by Craft Whisky Club. IN ALL INSTANCES, ALL SALES ARE ACCEPTED, MADE AND DELIVERED BY VENDORS WHO RECEIVE ALL ORDERS AND ARE SUBJECT TO THEIR TERMS AND CONDITIONS OF SALE. In all instances, any solicitation, invitation, offer, advertisement or communication is void where prohibited by law.
1. If you wish to purchase any product or service made available by a Vendor, you may be asked to supply certain information relevant to the purchase including, without limitation, your credit card information, your billing address and your shipping information. You represent and warrant that you have the legal right and authority to use any credit card, debit card, gift card, gift certificate or coupon code utilized in connection with any transaction. By submitting such information, you grant to Craft Whisky Club and to the Vendors the right to process such information and to provide such information to third parties consistent with our and their privacy policies. If you have any questions regarding a Vendor's privacy policy or terms of sale, please contact us before purchasing a product.
2. In connection with each transaction, you represent that you may purchase and receive the products ordered in compliance with all applicable laws, including, without limitation, the alcoholic beverage control laws of the jurisdiction in which you reside, and that such products will be used only in a lawful manner. By placing an order, you represent that you or any recipient of any product which is purchased as a gift are 21 years of age or older and you authorize our Vendors to act on your behalf to engage a common carrier to deliver your order where you want it delivered in accordance with their shipping policies. Sales by certain Vendors are made at the premises of the Vendor and title passes to you at the premises of the Vendor. If you have any questions regarding where a sale is being made, please contact us before purchasing the product. Craft Whisky Club and our Vendors make no representation as to the right of any person to import any product in to any state. Some state regulations require a business address for shipment and in those states, you represent that the address you have provided is a business address. Any packages that are refused or unable to be delivered by our common carriers will be returned to the Vendor at your expense. We will refund to you any product costs minus shipping costs. Due to state regulations, our Vendors are unable to accept the return of any product purchased by a customer in error.
3. Craft Whisky Club displays suggested retail prices for goods and services advertised based on pricing information available to us and provided to us by our Vendors. We make no representation or promise as to the reliability or accuracy of such information. Applicable state sales and other local taxes will be assessed by the Vendor in accordance with applicable law. Despite our best efforts, a small number of the items on our Site may be mispriced. If an item's correct price is higher than the stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
4. If a defect is identified with respect to any products supplied by us or our Vendors, either we or the applicable Vendor will replace the defective product or reimburse the purchase price in our sole discretion, upon the return of such product in accordance with our instructions. NEITHER WE NOR ANY VENDOR SHALL IN ANY EVENT BE LIABLE FOR INCIDENTAL, INDIRECT, CONSEQUENTIAL, EXEMPLARY, PUNITIVE OR SPECIAL DAMAGES OF ANY KIND RESULTING FROM ANY USE OR FAILURE OF THE PRODUCTS, WHETHER ARISING IN CONTRACT, WARRANTY OR IN TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, EXCEPT AS PROVIDED BY APPLICABLE LAW. THIS WARRANTY IS EXCLUSIVE AND WE MAKE NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
EU Sales:
All prices quoted include VAT where applicable. It is always possible that, despite our best efforts, some of the goods we sell may be incorrectly priced. We will normally check prices as part of our dispatch procedures so that, where the goods’ correct price is less than our stated price, we will charge the lower amount when dispatching the goods to you. If the goods’ correct price is higher than the stated price, we will normally, at our discretion, either contact you for instructions before dispatching the goods, or reject the order and tell you. If the pricing error is obvious and unmistakable and could have reasonably been recognised by you as an error, we do not have to provide the goods to you at the incorrect (lower) price.
Orders will be delivered by DHL. Deliveries must be signed for by an adult and ID may be required under the challenge 25 policy.
If all attempts to deliver the goods fail then the goods will be returned to us. We will issue a refund less the costs of the delivery and return.
If there is a problem with your order you must inform us within 21 days of receipt of your order. We will accept no liability for orders unchecked outside of this period.
If you change your mind, you may return your order within 21 days of receipt of your order. You will receive a refund for items returned in their original condition, once they are received into our warehouse, but not for the delivery charges incurred.
The personal data collected by us from you, may be used by us to: (i) manage the delivery of goods to you, (ii) pass information about you to our agents, advisors and employees to carry out services for us, (iii) notify you about enhancements to our services such as: functionality changes to the website, new services and special features, and offers or competitions we think you will find interesting, (iv) market our products and services and those of any third parties and (v) contact you by mail, telephone, email, text message, or any other reasonable method. We will not pass on or sell your details to any third parties for marketing purposes.
These terms and conditions shall be governed by Scots law and we both agree to the non-exclusive jurisdiction of the Scottish courts.
I'm on the Club waiting list, are there any conditions? None whatsoever. If you join the waiting list, you can leave at any point (although it means you'll be put to the back of the queue if you want to join again). We'll email you during your time on the waiting list to confirm your place on the list, remind you how it works - and let you know when your membership is due to start. Remember, once you become a validated member, you can cancel and get any unspent money back at any time, so there's absolutely no risk to you. N.B. If we offer you a reward when you join the waiting list (for example a sample box or a voucher) - any conditions surrounding this reward will be made clear at the time.